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Technology Check-in / Check-out Search for: Our Story Our Store Uncategorized February 18, 2021 No comments Refurbished or New? How do you know what you need and if it is the right choice for your business when approaching the choice of a New Printer or a Refurbished printer with Beagle Hardware? We are here because we want to help you get the right printer in your business and make it last. That means we want you to have the best choice for your budget and printer needs. Refurbished machines can get a pretty bad reputation for being unreliable or having a drastically shorter lifespan than a new product, but POS printers have a much wider spectrum than this basic approach. Our refurbished units come in after an initial evaluation to determine the grade of the printer, if it is an ‘A’ or ‘B’ quality and then they are repaired, replacing any internal components that help restore optimal performance, cleaned, greased, and calibrated. The correct model and connection on a refurbished unit can last for years in a business depending on the work conditions and general care for the device. The reality is that refurbished machines can have the same unanticipated glitches that brand new factory issued machines can. A new machine can work perfectly for thousands of other buyers, but also may have a defect that makes it unusable right out of the box 1 of those thousands. Beagle Hardware has a similar policy to our partner Epson America. If that machine does not work properly within the warranty time frame we will repair it, replace it, or refund it! This is why it is also of the utmost importance to take your machines out of the box and test them right away, especially if the warranty is shorter with a refurbished unit. The other option to guarantee having a working machine is to add on the 1-year warranty with Beagle for a full year on our refurbished purchase. At a one time cost of $19.95 , it gives you the comfort to know that if your machine has an issue or an accident, we can still provide you with the services to get that machine up and running or replace it with a different unit entirely. Some things to think about when making this decision. Assess your needs and your budget. Is your business: Think about: Starting from scratch : New for warranty, Refurbished for budget Replacing an existing printer : New for high volume with a less than careful usage and turn the old unit into a backup after we re-vamp it with our Flat Repair Service or buy an identical Refurbished unit for easy plug’n’play install with all the same features and less wear and tear than your current unit More on Warranties : New 1-4 years standard, depending on Manufacturers warranty, Refurbished 90 days with Beagle Hardware, option to buy an additional 1-year warranty! Customer Service Support, the real kind, provided with every Purchase!! So email or call us with any questions when you are deciding on the right hardware for your business. We are here to help. Buyer Support , Point of Sale , Tutorials November 2, 2020 No comments I’m not an engineer, Cap’t’n, I’m just a Restaurant* manager!?” *Restaurant, Retail, Office, Salon, Online Warehouse, You get the idea, right? An brief and easy to follow Buyer’s Introduction to and current Epson Thermal POS Printer Options for Everyday Business Needs: Part 1 Step 1: What are you trying to do? The first place to start when searching and shopping begins, is to assess what your current POS printer needs are and, if relevant, what the current model is that you are using for your business needs. If you do not have a current printer model to comparison shop with or are not sure what device is best suited to your needs, your first step will be to contact your Operating System(OS) provider tech support (i.e. Toast, Oracle/Micros, Opera, Upserve, etc.) or look up on their website which devices are currently compatible with the most recent version of the software you have installed on your computer. There are thousands of software options for businesses and though your hardware needs may seem simple or obvious, you can save time, shipping, and frustration by checking in with your provider before you begin researching and shopping. Work smarter, not harder. Epson is one of the leading manufacturer’s of thermal printers in the US at this time and the technology can be as simple to incorporate as downloading the Epson Driver to your computer, adding the device to your system, plug it in and turning it on. Some many have more steps for syncing when there are Wireless, Bluetooth, and Ethernet interfaces. And the ‘how to’ for many of these processes can be found on our Beagle Hardware support page . Step 2: What do you know? Identify which printer you need that is currently compatible with your operating system software. Upon doing this, you now have a starting point. Many folks call in and start verbaling any and all of the numbers they can read on their existing printers assuming we will magically know exactly everything from that jumble. Reading your printer tag can tell us what the model/brand is and the serial number of your device which is helpful when you are calling in to the manufacturer or working with warranty related services. What it does not tell us on the other end of the phone is what type of connection you use to connect your printer to your terminals. This is how your device talks to other devices and is key to buying the correct printer on the first try. The interface card is an interchangeable part on many printers and can be as cheap as $19.99 and with current technology as expensive as $189.95 for wireless connections. Using our support page previously listed you can turn your printer around and compare the images of different interface types and see which one matches your existing connection. Now that you have found the image of your interface card, you have the basics needed to find an exact replacement. From this point you can directly find and purchase your identical product assuming it is still in production and be done with your task. But what if your machine is no longer being produced? And what if you don’t know what the next logical step is for your business? Is it time to replace with an older but reliably refurbished identical machine orCloud-based systems even allow you to pull up this information on your mobile device. So no matter where you are, you have direct access to all of this data. 3. Freed-Up Resources With these advanced POS systems automating much of the work that consumed your time before, you and your staff are free to handle other business tasks. By employing a payment processor you can trust to handle these line items with accuracy, you will have the time and confidence needed to focus on other areas of your business. Technology is giving every business the opportunity to automate, evolve, and scale. These systems will give you the opportunity to do just that. Point of Sale July 13, 2016 No comments Why Businesses Are Slow to Jump on the Mobile Wallet Bandwagon It’s been over five years since Google released their first version of a mobile wallet, and since then many other companies have followed suit. Here are a few of the bigger companies jumping on board the mobile wallet bandwagon: Apple Samsung Walmart Chase Bank Mobile wallets provide consumers with the ease of using a smartphone as their main source of payment – eliminating the need for traditional wallets, plastic debit/credit cards, and cash. The idea makes perfect sense, yet the majority of shoppers have not jumped onto the bandwagon. Of all the technological developments that are taking place, what seems to be wrong with this one? David Salisbury of Star Cloud Services has a few ideas: 1. Retailer Acceptance If the hope is for consumers to use their mobile device as a universal payment platform, then retailers and businesses would need to participate. However, many business owners have not made the switch to POS systems that accept mobile...